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Copyright © 2006.
cisco-certificatiom.co.uk
All Rights Reserved
Customer Service (Videos): Building Web Relationships (Interview)
Product Code: pb028 Time: 5.0 minute(s) CEUs:

Summary:

The information portion of any goods or service has become a large part of its value. Watch as Steve Mott, President of BetterBuyDesign.com, discusses how the new gatekeepers of information pipelines build one-to-one relationships with customers.

Objectives:



    Topics:

    • Interview with Steve Mott

    Technical Requirements:

    P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Javascript, DHTML and cookies enabled; Sound card with speakers or headphones strongly recommended.

    Copyright � 2006 Webteks. All rights reserved.